Showing posts with label Tourism Innovation. Show all posts
Showing posts with label Tourism Innovation. Show all posts

Friday, June 26, 2015

Innovative Trend in Hospitality Business


Research Summary
After the historic achievement with more than one billion tourists travelling in 2012 international tourists has continued its momentum with five percent growth in 2013 and so on. The increase in accessibility, disposable income and most importantly the rise of middle class travelers from BRIC (Brazil, Russia, India and China) and other growing nations has undoubtedly made this industry more vibrant never like before.
European Travel Trend: Despite economic difficulties Europeans did come up with good tourism prospects. Destinations in Europe proved to be a strong factor. Traditional destinations in Europe are still popular among fresh tourists. Emerging Russia is temporarily limited to domestic tourism as ruble lost its purchasing capacity due to political changes in 2015.
Asian Travel Trend: Holidays are the clear reason for Chinese travelers among youngsters who have high spending trends. Overwhelming 70% Chinese prefer traditional destination in groups whereas new emerging educated urban travelers prefer individual experience. Domestic travelling trend in India is compelling its domestic market to move ahead.
America's Travel Trend: South Americans have once again proved to be in larger size in terms of market and are predicated accordingly in 2014.North Americans preferred long International holidays with €1455 average cost per trip. South Americans proved to be the booming market as they kept travelling and spending.
Youth Travel Trend: Young people around the world are travelling more spending more and exploring new horizons. According to UNWTO youth travel generated $182 billion in 2012 and is expected to rise with average spending of $ 910 per trip.
Low Cost Accommodation: World Travel Monitor forum in Pisa (2013) indicated low cost beds and low cost flights on rise as hospitality market is splitting into top end and bottom end. People have come down from luxury to affordability. Tendency to look for classical facilities is becoming limited and new travelers are looking for basic facilities and the trend is increasing. Increment in level of good service and growing competition is adding flavor to it.
Africa: Africa is on gradual improvement with South Africans paving the way out. Rise in outbound travel with 6-9% growth Africa too is showing the reflection of economic growth in the recent years (Buck, Ruetz, & Freitag, 2013).    
Market Trend
World travel market in 2013 did come up with different and changing perception of hospitality trends in global practices in comparison to that of traditional understanding. PANKs ‘Professional Aunt, No Kids’ normally reflecting childless women traveling in Americas is increasing.
UK overview indicates that the airlines customers are happy with multiple facilities in the airlines rather than in price. Studies show people are happier for longer when they spend money on experiences.
European where they seek cheap traveling options is now with "Pear to Pear" traveling option, it is believed growing online commerce has played significant role on it. This sharing economy offers them lower price than ever before. “The future of peer-to-peer holiday rentals really depends on legislation, but I believe that there are very good prospects. Hosts earn extra money for their pocket and guests get more value from their travel dollar, so it is an attractive proposition.”
What can an internet and mobile do in our lives, we are yet to explore but whatever changes it has come up with so far has undoubtedly revolutionary effect in customer relationship. Travel technology in the days ahead will undoubtedly create the necessity of personalized service and will definitely take professionalism to limits.
Despite ongoing unrest in the Middle East there has been a visible recovery in market trend. Luxury brands are important, and high-end experiences offering comfort and personalized entertainment are favored among middle eastern consumers however the presence of Jazeera Airways with low cost model cancelling the "Pay for Food" system and introducing duty free on board for business class has lured economy customer from traditional airlines."
The big five with your little one" is a growing saying in African safari business. This famous saying not only includes children in the tourism business but also has significantly attracted grandparents in the rewarding offers from South Africa and other counterparts (World Travel Market [WTM], 2013).
The growth of family members from India and China in safari will ask more preparation and expansion from the host nations in the days ahead so grounding is to be done accordingly.
Industry sources predict China will become the second largest global cruise market after the US by 2017. The best part of Indian business is the growth seen in the domestic low cost flight business. India has seen significant growth in online marketing and the neighboring destination in low cost has seen some growth. New internet users, social media and mobile application have revolutionized the travel scene (WTM, 2013).
Existing Trend 
Destination Competitiveness: “Competitive strategy is the search for a favorable competitive position in an industry. It aims to establish a profitable and sustainable position against the forces that determine industry competition”
Millions of valuable reviews and opinions were consolidated by the world's largest website tripadvisor.com (2014) before it declared travelers "Choice Destinations". Istanbul climbed to first position leaving behind eleven other destinations on the competition to be the most preferred destination in the world. Every year there are slight or amazing changes. However there are certain common elements that signifies the hard work behind its success.
Restaurants: Restaurant is not just a food consuming location anymore but now it is a way of life for people to spend quality time. Restaurant business is more like having inclusive experience of all phenomenon enact to provide experience of life where every customers can count on their best memories.
Antique shops and used-book stores: Plentiful antique shops and cheap used-book stores has too added flavor on most popular cities for the tourists. What do they want to buy is not the question but how can any nation add revenue through this strategy can be learnt well from the experience of Istanbul.
Pedestrian's art: Walking on the street for the tourists is not just the reason to reach from one place to other location. Beauty is added when principally pedestrians get lots of fun while walking. It can come in different forms; world's most popular cities carry all their uniqueness right in their paths. Whether it’s Thailand with garden restaurants or Paris where every step are an experience all the resilient cause are allocated as a mystery of art.
Scenic Views: There is no doubt that best scenic views must be preserved and can be commercialized. Weather you take one to the roof top restaurant or to a beautiful scenic location it must always add aroma to what one takes. The understanding value of scenic views in room sales is not a new chapter in hotel and travel industry, however developing similar ability in small entrepreneurship to a café, restaurant, and other similar business undoubtedly has added value in global business.
Street food Culture: Every country and society has their own products and eating habits, when those are exhibited in professional manner to lure tourists there is no doubt that it will indeed make a business culture. Successful touristic countries knowingly or unknowingly have these greatest assets as one of their dynamic factor to engage visitors.
Music and Night Life: After all tourists look for the reasons to stand on their happiness no matter how one tries to mold them on the place where they go. Most popular and visited place in the world are gifted with music and night life.  (http://www.tripadvisor.com/, 2014).
Future Trend  
Silent Travelers: It is indeed the rise of digital world that will create more online adaptation for the industry. Lots of handshake and refined communication is at the brink of extinction. Traveler can come up with his own way to travel where agencies will be expected to balance inevitable needs keeping them independent.
Business and Leisure Travel: Personnel life and professional life has come to real conflict. Business travelers tend to extend their business day adding leisure time creating huge business opportunities to concerned stakeholders. Flexibility and corporate tools needs to be reflected on reality which so far is not seen around the corner.
Curation on Priority: Intel survey (2013) reveals that the choices have overwhelmed customers as they have multiple same day deals in their gadgets so more intelligence in the system and well-targeted information can be expected in the days ahead.
Visuals in Marketing: Visuals are the new language of digital era. Social media has been driven primarily by image sharing experiences of places and attractions however there are very few tapping on these assets as their marketing tool
Smart Design on Rise: Customers are going beyond online, what they look forward is infrastructure that lets traveler’s guide themselves but are the agencies prepared accordingly. Intel Survey (2013) indicated that there’s an increased concern that “guests’ expectations are greater than the industry can keep up with.” Hoteliers know that  new technologies are the wave of  the future, but worry that ineffective implementations could detract from the guest experience by, for example, not having the staff to handle user issues.
Substandard Travel Startups Abound: Plentiful access to information has given preference to smart staff and not new products so everyone in the business is not lucky enough to have equal funds so active investment is in dilemma.
Visa Regulations: New emerging destinations in the global picture has compelled EU, and USA to transform their policies and so will continue in the days ahead as more and more competitors are yet to make their place lucrative for tourists (Ali, 2014).
Market overview may compel the market to rethink on their marketing strategy. Its survey on mobile impact show that $ 2.6 billion hotel reservation in 2011 did rise to $ 8 billion in 2013. Mobiles are growing as check in options in the hotels along with tablets helping them to reserve restaurants, get room service and housekeeping and also to check out (Intel, 2013).
Conclusion
Hospitality knows no boundary it its growth; improved infrastructures, accessibility, and new emerging economy have taken over all the hurdles that were expected to disarray industry.
Airlines have come up with alternative way of marketing. Technologies have given multiple options for the customers in regarding their selection. Even the most competitive and successful airlines have already stepped ahead in budgeted airlines and have kept themselves risk free.   
Human behavior too is changed as they kept on adjusting to new developments of civilization. So called poor countries now are in the leading position of global economy changing the picture of travel trend.
New emerging tourist destinations have proved to be the strong alternative to traditional European and American locations compelling these nations to ease visa rules.
Creativity in new destinations has brought multiple reasons for the tourists to hover around for pleasure. Means of communication and marketing has already shown the future prospects in global business. Vibrant industry is on the edge to record many historical incidents moving people from one place to another never like before in this human civilization.

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